GDPR Compliance Policy
Effective Date: [July 26, 2025]
Battri.in – A product of Beerala Information Technologies Pvt Ltd
Contact: info@battri.in | +91 80088 08833

1. Introduction

This GDPR Compliance Policy explains how Battri.in collects, uses, shares, and protects the personal data of individuals located in the European Union (EU) and European Economic Area (EEA) in compliance with the General Data Protection Regulation (GDPR) – EU 2016/679.

Even though our operations are primarily based in India, we recognize the rights of EU/EEA users and commit to responsible data practices.

2. Legal Basis for Processing Personal Data

We process your personal data under one or more of the following legal bases:

• Consent: You have given clear consent for us to process your data.

• Contractual Necessity: Processing is necessary for a contract with you (e.g., order fulfillment).

• Legal Obligation: We are legally required to process your data.

• Legitimate Interests: Processing is necessary for our legitimate business interests, unless overridden by your rights.

3. What Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: Name, email, phone number

• Address Data: Billing and shipping addresses

• Transaction Data: Orders, payment confirmations (not card details)

• Technical Data: IP address, browser type, device info

• Behavioral Data: Pages visited, actions taken, time spent

• Communications: Messages, support tickets, reviews

4. How We Use Your Data

Your data is used to:

• Process and ship your orders

• Communicate order status and support

• Improve website functionality and services

• Personalize user experience

• Maintain business and legal records

• Send promotional emails (if consented)

5. Your GDPR Rights

If you are an EU/EEA resident, you have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Delete your data ("Right to be Forgotten”)

• Restrict or object to processing

• Port your data to another provider

• Withdraw consent at any time

To exercise any of these rights, contact us at info@battri.in.

6. Data Storage & Transfers

We store your data on secure servers in India or through verified cloud service providers.
If data is transferred outside the EEA, we ensure adequate safeguards are in place (e.g., Standard Contractual Clauses or equivalent data protection mechanisms).

7. Data Security

We use appropriate technical and organizational measures to protect your data, including:

• SSL encryption

• Access controls

• Firewalls and malware protection

• Secure password and authentication protocols

8. Data Retention

We retain your data only as long as necessary to fulfill the purposes described or to comply with applicable legal requirements.

9. Third-Party Processors

We may share data with GDPR-compliant service providers, including:

• Payment gateways

• Shipping partners

• CRM and email service providers (e.g., HubSpot)

• Analytics providers (e.g., Google Analytics)

We ensure these parties process data securely and only on our behalf.

10. Cookies & Tracking

We use cookies to enhance user experience and analyze traffic. For more details, refer to our [Cookie Policy].

11. Supervisory Authority Contact

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in the EU member state of your residence.

12. Contact Us

For any questions or GDPR-related requests, please contact:

📧 info@battri.in
📞 +91 90105 00076